Service // Fractional COO
Operating cadence. KPI ownership. Migrations that ship.
A fractional COO turns intent into rhythm. Weekly KPI reviews, clear accountabilities, and execution discipline across product, technology, finance and compliance.
- 01.Strategy is clear but execution is patchy across functions.
- 02.A platform migration or replatforming is on the roadmap and at risk.
- 03.Cross-functional projects keep slipping and no one owns the rhythm.
- 04.Reporting is inconsistent and the board cannot grade the business.
- 05.Cost base needs a structured optimisation without breaking momentum.
- 01.Weekly operating rhythm with named owners and visible KPIs.
- 02.Full platform migrations, including custom front-end architecture.
- 03.Cross-functional alignment across acquisition, retention, product and tech.
- 04.Process simplification and removal of meeting and tooling overhead.
- 05.Vendor and partner consolidation against measurable outcomes.
- 06.Monthly board pack the executive team actually reads.
- >Forvana Gaming. Migrated to a new PAM platform with custom front-end, minimal customer impact.
- >LeoVegas Italy. Rebuilt the operating model and led the full platform migration end to end.
- >LeoVegas Group. Built a global digital-first operating model with embedded analysts inside leadership.
For Italian operations and general management mandates, briefs often arrive via direttoregeneraleadinterim.it and temporarymanager.work. The engagement model stays the same: cadence, KPI ownership and execution on a defined timeline.
What does a fractional COO actually do day to day?+
Owns the operating cadence. Runs weekly leadership reviews, monthly business reviews and quarterly planning. Installs the KPI system, resolves cross-functional blockers, and ships the migrations no single function can lead alone.
Which operating cadence do you install first?+
One weekly leadership review with a live scorecard, one monthly business review with the board pack, and one quarterly plan. Nothing else survives the first month if it does not feed those three.
Can a fractional COO run a full platform migration?+
Yes. I have led PAM, CRM, data platform and payments migrations end to end. The COO owns the plan, the risk log and the go-live decision, not the code.
How do you hand over to a permanent COO?+
Every process is documented and owned by a named person before I leave. The permanent COO inherits a working cadence, not a rebuild project. Handover is planned from week one.